Anywhere in Australia. Our head office is in Brisbane, and we have service teams in Brisbane, Rockhampton, Sydney, Victoria and Perth, with agents on the Gold Coast. The team is growing, so our coverage keeps widening. Our field technicians travel nationally for scheduled calibration rounds, installs and breakdowns, and we take on overseas work by arrangement.
If you run a belt weigher, weigh feeder or tramp metal detector on a mine, plant, quarry or bulk terminal, this page covers where we work, how we handle remote sites and how to get on a service round.
Where do we work in Australia?
Most of our regular work is in the coal and hard-rock mining regions, and the quarrying and bulk handling that supports them. Week in, week out we’re on belts across:
- Central Queensland and the Bowen Basin, on coal mines and coal handling plants
- Queensland power stations and their coal handling
- South East Queensland quarries, cement works and bulk handling around Brisbane
- North Queensland operations
- The Hunter Valley and wider New South Wales coal and quarries
- The Pilbara, on iron ore
- The WA Goldfields and the wider WA gold and lithium operations
- Northern Territory mining
- Tasmanian heavy industry
The materials run wide: coal, iron ore, gold, manganese, lithium, nickel, tin, silica sand, cement and clinker, quarry aggregates, and the ports and bulk terminals that ship it. A belt weigher under coal in the Bowen Basin is the same machine as one under iron ore in the Pilbara. What changes from site to site is the integrator brand, the weigh frame design and the site’s own rules, and we plan around those before we mobilise. If your integrator is a less common make, see other belt weigher brands we service.
Can you get to remote and hard-to-reach sites?
Yes. A lot of our sites are a long way from anywhere, so we plan for it. Where we can, we bundle travel so one trip covers several sites in the same region. That keeps the cost of getting a technician to you sensible, instead of paying full freight for a single visit. When a job stands on its own, we still get there.
For remote and shutdown work, the planning matters as much as the time on the tools. We line up inductions, permits, medicals and access before the visit, so the technician arrives ready to start, not stuck at the gate doing paperwork. Tell us your maintenance windows and we’ll work our travel around them.
Do you do breakdowns as well as scheduled calibration?
Both. Most of our work is scheduled calibration rounds, with many sites on a quarterly cycle (about every 12 weeks) so the scale keeps up with the seasons. Shutdown work is planned inside your maintenance windows, so we’re not competing with production for the belt. Regular visits catch small drifts before they turn into a tonnage argument.
We track each site’s service requirements, follow up on visits and work with your planners. Every unit we look after sits in AIMM, our asset management system, with its next due date and links to live calibration schedules, so the rounds are planned rather than remembered.
Belt weighers don’t always wait for the schedule. When a load cell fails, a speed sensor drops out, the integrator throws an alarm or the numbers stop making sense, we respond to breakdowns too. If you’re chasing a fault, start with common belt weigher faults. It may save a trip.
Are your technicians inducted and ready for mine sites?
Yes. Our technicians hold current mining industry inductions, including coal surface inductions, and site medicals where they’re required. We handle the site’s induction, permit and safety paperwork as part of mobilising, and the work runs under your site JSAs and isolation procedures.
That means a technician who turns up already cleared for your site, knows how to isolate a conveyor properly, and works to your rules rather than expecting you to bend them. On most sites, that’s the difference between a job that starts on time and one that burns a shift getting a contractor through the gate.
Do you work outside Australia?
By arrangement, yes. We’ve worked in Papua New Guinea, New Caledonia and Indonesia when clients asked us to follow their equipment offshore. If you run belt weighers overseas, or you’re an Australian operator with a site in the region, get in touch and we’ll work out the logistics with you.
How do I get our belt weighers on a service round?
Call or email and tell us where you are, roughly how many belt weighers you run and which integrator brands they have. We’ll work out whether you fit an existing round in your region, which usually keeps travel costs down, or need your own scheduled visit. We can set you up on a regular cycle, quote an install or commissioning, or come out for a breakdown.
For what a technician does once they’re on your belt, see what happens during a calibration visit and booking a belt weigher service. To get started, call 1300 101 666 or email admin@accurateindustries.com.au.
Frequently asked questions
Which states and territories do you cover?
All of them. Our head office is in Brisbane and we’re also based in Sydney, Rockhampton, Victoria and Perth, with agents on the Gold Coast. Our technicians travel to every state and territory for belt weigher work. If you’re not sure we reach your area, ask us.
Do you only service coal mines?
No. Coal is a big part of our work, but we also work on hard-rock mines, cement works, quarries, ports and bulk terminals. The equipment and the field methods are the same across all of them.
Do you service weigh feeders and tramp metal detectors too?
Yes. We supply, install and service weigh feeders and tramp metal detectors alongside belt weighers, often on the same visit, so you can keep it to one contractor and one mobilisation. See conveyor metal detector service.
How quickly can you get to a breakdown?
It depends on where you are and where our technicians are working at the time. A regular round helps, because we’re often already in your region. Call us with the details and we’ll give you a straight answer on timing.