Accurate Industries services, calibrates and commissions Schenck belt weighers across Australia, including MULTIBELT weigh frames and systems using INTECONT Tersus or earlier INTECONT electronics. We help with inaccurate readings, breakdowns, replacement-part identification and integrator upgrades. This guide explains what a service visit covers, common problems we investigate and the information to send when you need support.
Book service or calibration | Identify a replacement part | View the INTECONT Tersus integrator
Speak with our team on 1300 101 666.
Schenck belt weigher servicing and calibration across Australia
We are an agent for Schenck and service the complete belt weigher: the weigh frame, load cells, speed sensor, integrator and connecting wiring. Our work includes scheduled calibrations, breakdown callouts, mechanical repairs and commissioning of new or replacement equipment.
Schenck belt weighers are also known on Australian sites as weightometers or conveyor belt scales. Whatever your site calls them, the aim is the same: reliable rate and total readings backed by repeatable checks and clear service records.
This guide describes maintenance calibration for production monitoring and stock reconciliation. If the scale is used for trade, tell us when enquiring so we can confirm the separate verification requirements and scope of work.
Schenck belt weigher spare parts and replacement support
Send the weigh-frame and integrator models, any part number and a description of the fault. We assess compatibility before recommending a replacement. Where appropriate, we can source genuine Schenck parts or discuss a suitable alternative; the quoted item will identify which is being supplied. Availability depends on the part and model.
| Part or assembly | Information that helps | Next step |
|---|---|---|
| INTECONT integrator | Model, software version if available, current application, inputs, outputs and control-system connections. | INTECONT Tersus product information |
| Load cells | Part number, capacity, mounting dimensions and electrical connections. | Load-cell identification and supply |
| Speed sensor | Sensor model, supply voltage, output type, mounting arrangement and any speed-related alarm. | Discuss a replacement speed sensor |
| Wiring, junction or interface assembly | Assembly label, wiring diagram if available and photos of the connections. | Accurate Industries interface PCB or ask about your existing assembly |
For four-channel load-cell wiring and individual channel switching, see our load-cell switching PCB. Suitability for an existing installation needs to be checked.
What does a Schenck belt weigher calibration include?
We begin by checking the physical installation against the stored setup: frame geometry, load-cell details, speed measurement and the calibration method specified for the equipment. A parameter adjustment alone will not correct a mechanical problem.
- Condition and installation checks. Inspect the weigh area, idlers, belt tracking, build-up, free movement of the frame and the condition of sensors and wiring.
- Zero checks. Run the empty belt under the required conditions and check that the zero result repeats. Build-up, binding components, belt behaviour and vibration can affect the result.
- Span checks. Apply the appropriate test load or calibration method for the weigh frame and integrator. Whether the belt runs or remains stopped depends on that method; a static test is not a universal procedure for every Schenck installation.
- Material comparison where required. Compare the belt-weigher total with a separately established reference mass under suitable test conditions. Investigate inconsistencies before applying any correction.
- Results and records. Record the as-found and as-left settings, test results and outstanding work. Service records are kept in AIMM, our asset management system, with the next service due date, at no extra cost.
See what happens during a belt weigher calibration visit for more detail. Overall belt-scale performance depends on the complete installation and operating conditions, not just the integrator’s measurement specification.
Common Schenck belt weigher faults and symptoms
These are possible areas to investigate, not diagnoses. A service technician needs to assess the installation and its history before deciding what to change.
| Symptom | Possible areas to investigate | Useful information to send |
|---|---|---|
| Inconsistent totals | Zero stability, belt tension and tracking, weigh-idler condition, speed measurement, loading and the reference weighing method. | Belt-weigher totals, reference weights, operating conditions and when the difference occurs. |
| Unstable or drifting zero | Build-up, binding frame components, vibration, belt behaviour, load-cell wiring or moisture in connections. | Empty-belt readings, whether the fault is intermittent and recent cleaning or mechanical work. |
| Missing or incorrect speed signal | Sensor supply, wiring, sensor alignment, mechanical drive and compatibility between the sensor output and integrator input. | Sensor model, alarm text, displayed speed and details of any recent sensor replacement. |
| Incorrect readings after a component change | Replacement compatibility, wiring, load-cell data, speed scaling, frame geometry and calibration settings. | Old and new part numbers, saved settings and the work completed before the fault appeared. |
INTECONT Tersus setup: details that need checking
Settings from another integrator should not be copied across without checking their meaning. The correct procedure depends on the weigh frame, instrument hardware and application software. We check the relevant manufacturer documentation alongside the actual installation.
- Units and rated data. Confirm the units used for dimensions, test loads, belt speed and flow rate before entering values.
- Lever ratio and frame geometry. Check the manufacturer’s definition of the lever ratio or H value. A familiar ratio from another system may be expressed differently.
- Conveyor inclination. Check how the specified calibration method accounts for incline, so the same correction is not applied twice.
- Load-cell excitation and connections. Confirm the excitation type and the correct measurement method for the fitted electronics before interpreting meter readings.
- Speed sensor interface. Match the sensor supply, output type and signal levels to the fitted input. Do not assume that PNP, NPN or encoder outputs are interchangeable.
Ethernet and plant communications. A computer connection for setup or service does not establish that Modbus TCP is included. Modbus TCP is not standard on the Tersus units Accurate supplies; confirm the required protocol and fitted options when specifying a unit.
These checks explain what we investigate during service; they are not a substitute for the model-specific wiring and calibration instructions. Contact Accurate Industries for the manual matching the installed model and software. Electrical checks and work around moving conveyors require appropriate personnel and site procedures.
Commissioning a new or replacement INTECONT Tersus
We commission new and replacement Tersus integrators and assess retrofits onto existing weigh frames. A typical job includes an installation survey, model-specific parameter setup, zero and span checks, repeatability checks and documentation for the next technician. When replacing another brand, we carry across the purpose of the old setup rather than assuming its parameter values transfer directly.
For specifications, connection options and supply enquiries, see the Schenck INTECONT Tersus integrator page.
Field connections in a complete integrator kit
Our integrator interface PCB is included when we supply a complete belt weigher integrator kit in an enclosure. Clearly labelled pull-out terminal blocks, organised field connections and speed and totaliser pulse indicators help with installation and servicing. AC or DC power options use manual power-source selection. The board is an Accurate Industries assembly; suitability for an existing system must be confirmed.
See the interface PCB features and full-size photograph.
What to send with a Schenck service or parts enquiry
- Your site location and contact details.
- The weigh-frame and integrator models, plus serial or part numbers if available.
- A description of the problem, when it started and any alarm text.
- Recent component changes, service records or saved parameters.
- Photos of the equipment and identification labels. Include accessible connection details where relevant.
- Whether you need breakdown assistance, calibration, commissioning or a replacement part, and your required timeframe.
Send whatever you have; we can help identify what is missing. To send photos, attach them to an email to admin@accurateindustries.com.au. For an enquiry without attachments, use our online contact form.
Why use Accurate Industries for your Schenck scales?
One service team across brands. We service Schenck, Thermo Ramsey, CST and other major belt weigher brands, so sites with mixed equipment can coordinate their maintenance through one team.
Clear condition reporting. We explain what needs attention, what can remain in service and when replacement or relocation should be considered. Being a Schenck agent does not mean recommending a new integrator when the existing one can do the job.
Documented service history. Recorded settings and results help your maintenance team track changes and plan the next service.
Frequently asked questions
Do you work on Schenck weigh frames as well as the integrator?
Yes. We service the complete belt weigher, including the weigh frame and carriage, load cells, speed sensor, integrator and wiring between them.
Can you assess a Tersus that has been set up incorrectly?
Yes. We compare the stored setup with the physical installation and the relevant manufacturer instructions, then investigate mechanical, electrical and calibration issues. The work required depends on what we find; not every inaccurate reading is a parameter fault.
Do you supply Schenck parts and speed sensors?
We help identify and source belt weigher replacement parts, including load cells, speed sensors and integrator equipment. Send the model and part number where possible. We confirm compatibility and availability, and identify whether the proposed item is a genuine Schenck part or a suitable alternative.
Is this trade verification or maintenance calibration?
This guide covers routine maintenance calibration for production monitoring and stock reconciliation. Trade verification is a separate service with specific requirements. Tell us how the scale is used so we can confirm which service you need.
Can you help if I do not know the part number?
Yes. Email photos of the equipment and its identification labels, together with the site location and symptoms. We will advise what further information is needed before recommending a part or service visit.
Can you assess replacing an older INTECONT integrator?
Yes. We review the existing weigh frame, sensors, application and control-system connections before recommending a replacement. Any change requires appropriate configuration and commissioning; it is not simply a matter of copying the old settings.
Weighing up the next step for an ageing or unreliable system? Read should you repair, upgrade or replace an existing belt weigher? for a comparison of recurring repairs, downtime and planned upgrades.
Need Schenck belt weigher service, calibration or a replacement part?
Send your site location, equipment model and symptoms, plus any alarm text or part number you have. We will help work out the next step.
Discuss your Schenck system | Call 1300 101 666 | Email admin@accurateindustries.com.au
Need the manual for your equipment?
Accurate Industries can provide manuals from our technical library for the equipment covered in this guide. Contact us with the make, model, serial number and software version, if shown, so we can identify and provide the appropriate operating, installation or calibration manual. Email your details or a photo of the equipment label, or contact Accurate Industries to request a manual.